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Process

Automate the boring hour first

The best automation projects start with the task everyone hates, not the one that sounds most impressive.

SR

Sofia Reyes

Principal

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4 min read

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Keyboard, mouse and coffee mug on a desk

Automation projects often start with the most visible process. That is usually the hardest one to change. The task everyone quietly hates is a better place to begin.

Small, boring and frequent

Look for work that is repetitive, rule-based and done every day. Copying data between systems, chasing approvals, building the same report. These tasks are easy to automate and the relief is felt immediately.

Once people experience one hour back per week, they start pointing at the next candidate themselves.

SR

Sofia Reyes

Maps the work, not the org chart. Specialist for order-to-cash and service operations.

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