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Lumen Health

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Strategy & Operating Model

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Healthcare

Lumen Health rebuilt its sales model in 14 days.

Before the new financial year started.

Bright office interior with people working at long tables

Client

Lumen Health

Industry

Healthcare

Employees

150

Service

Strategy & Operating Model

Duration

2 weeks

Team

1 partner, 1 principal

The challenge

Two sales teams sold overlapping products to the same hospitals. Targets were set top-down and nobody owned the key accounts.

What we did

In a two-week sprint we segmented 300 accounts, assigned clear owners and rewrote targets from the bottom up with the sales leads.

Laptop and open notebook on a desk
Hands taking notes during a working session at a wooden table
Pipeline per repindexed, quarter before = 100
131
100
108
119
131
Q0M1M2M3

The result

The new model went live on the first day of the financial year. In the first quarter, pipeline per rep grew by 31%.

“Fourteen days, and for the first time everybody knows which hospital is theirs.”

Dr. Nora Weiss

Head of Sales, Lumen Health

Time to new model

0 days

Time to new model

0 days

Accounts segmented

0

Pipeline per rep

+0%

Overlapping territories

0

Book a call

Talk to a partner, not a sales team.

30 minutes, no slides. You describe the problem, we tell you honestly whether we’re the right people to solve it.

Elin Halvard

Founding Partner

 CET
Request

Book a call

Talk to a partner, not a sales team.

30 minutes, no slides. You describe the problem, we tell you honestly whether we’re the right people to solve it.

Elin Halvard

Founding Partner

 CET
Request

Book a call

Talk to a partner, not a sales team.

30 minutes, no slides. You describe the problem, we tell you honestly whether we’re the right people to solve it.

Elin Halvard

Founding Partner

 CET
Request

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